Privacy Policy

Last updated: 15/09/2026

Mason Fine Acquisitions ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we look after it.

Who we are

Mason Fine Acquisitions is a company registered in England & Wales, company number 17457210, with a registered office at 35 St. Leonards Rd, Bexhill-On-Sea, East Sussex, TN40 1HP. You can contact us at contact@masonfineacquisitions.co.uk or +44 780 777 6931.

What information we collect

Depending on how you interact with us, we may collect:

  • Your name, address, phone number and email address

  • Details of the items you wish to sell (descriptions, photographs, weight, estimated value)

  • Bank account details, for the purpose of paying you

  • Proof of identity and proof of address, where required under anti-money laundering regulations

  • Information you provide when signing up to our newsletter

Why we collect it

We use your information to:

  • Provide valuations and complete purchases of your items

  • Arrange home visits, collections, or postal transactions

  • Meet our legal obligations under the Money Laundering Regulations 2017

  • Send you updates about local events, gold prices, and relevant news, where you've opted in

  • Improve our service and respond to enquiries

Our legal basis for processing

We process your data on the basis of:

  • Contract — to carry out a valuation or purchase you've requested

  • Legal obligation — to comply with anti-money laundering and record-keeping requirements

  • Consent — for marketing communications, such as our newsletter, which you can withdraw at any time

How long we keep your information

Where we are required to carry out due diligence under the Money Laundering Regulations 2017, we retain relevant records for a minimum of 5 years from the date of the transaction. Other information is kept only as long as necessary for the purpose it was collected.

Who we share it with

We do not sell your personal data. We may share information with:

  • Our refining partners, where necessary to complete a transaction

  • Regulatory or law enforcement bodies, where legally required

  • Service providers who support our business (e.g. payment processing, IT hosting), under appropriate confidentiality terms

Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at contact@masonfineacquisitions.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how we handle your data.

Cookies

Please see our separate Cookie Policy for details on how we use cookies on our website.